In general, our boots fit true to size and we recommend ordering your usual size. If you tend to straddle a size and a half size, order the larger of the two if you're a thick sock convert, or the smaller if a dress sock is more your style. Please contact us if you have any questions.
We've gone to great lengths to ensure our boots are comfortable, right out of the box. That said, the sole is very stiff at first. Wearing them for a few hours a day for a week should be all it takes to get things started. Full break-in will take a few months of regular wear. The advantage of 100% leather construction is that each boot will perfectly conform to the shape of your foot over time. We regularly hear from our customers that our boots are the best fitting pair they've ever owned.
Returns and Exchanges
We understand that a shoe that simply doesn't fit isn't any good to you. With that in mind we offer a full refund within 30 days of the delivery date, on all UNWORN items.
"Unworn" means only tried on, indoors, and kept on for a few minutes. Please first try on your shoes on a clean carpet, rug, or towel to prevent damage to the finish of the highly polished sole until you are sure that you will keep them.
If you would like to exchange for a different size and we have it on hand we will send it out as soon as we receive your return. If we don't have a size on hand we will make your pair with the very next batch. Keep in mind that this latter option could be up to a four month delay and that shipping costs are born by the purchaser.